Last updated: 19/06/2024

Welcome to ROSKO PIKO ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.roskopiko.com and use our services.

1. Information We Collect

Personal Information

When you visit our website, register, place an order, subscribe to our newsletter, or engage in other activities, we may collect the following personal information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Any other information you voluntarily provide

Non-Personal Information

We may also collect non-personal information about you, such as:

• Browser type and version

• Operating system

• IP address

• Referring website

• Pages visited on our website

• Time and date of visit

• Other anonymous data involving your use of our website

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services

• To process transactions and send you related information, including purchase confirmations and invoices

• To send you marketing communications, newsletters, and other information that may be of interest to you

• To respond to your comments, questions, and requests and provide customer support

• To monitor and analyse usage and trends to improve your experience with our website

• To detect, prevent, and address technical issues or fraudulent activity

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• With your consent

• To our trusted third-party service providers, such as payment processors and order fulfilment partners, who assist us in operating our website and conducting our business, provided they agree to keep your information confidential

• To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or that of others

4. Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include, but are not limited to:

• Secure servers

• Encryption technologies

• Regular security assessments and updates

• Restricted access to personal information

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit a website. We hold the right to utilize cookies to capture visitor analytics. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

In accordance with GDPR, you have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request that we delete your personal information from our secure database, subject to certain exceptions.

• Data Portability: You have the right to request the transfer of your personal information to another data controller.

• Restriction of Processing: You have the right to request the restriction of processing of your personal information.

• Objection: You have the right to object to the processing of your personal information.

8. Governing Law and Jurisdiction

These Terms and any dispute or claim arising in connection with them shall be governed by the laws of England and Wales and both you and we can bring legal proceedings in connection with these Terms in the United Kingdom. However, if you are a consumer and your usual place of residence is in another country, you can also rely on the mandatory consumer protection rules that apply in your country of residence and this clause does not override the powers of a competent court in your usual country of residence to decide your claim or dispute if it has jurisdiction.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to drop us an email via our contact page.